SuitePortal is SuiteOp's guest experience software with built-in smart lock integration for vacation rentals and hotels. It combines contactless self-check-in with digital access codes, smart lock controls, property guidebooks, guest upsells, and fully branded portals — giving guests a seamless digital experience from booking to checkout, all from their phone.
What's included in SuitePortal
Guest portal software that elevates every stay
Transform the guest journey with intuitive self-check-in, dynamic digital guides, tailored upsells, and brand touchpoints — all from one guest portal.
The most intuitive self-check-in experience
Guests check-in effortlessly with dynamic step-by-step and image-powered check-in instructions, tailored to each property's unique layout and requirements, and integrated to your smartlocks.
Built-in smart lock integration
Grant guests seamless access to your property's smart locks, thermostats, and other connected devices. From unlocking doors with digital access codes to adjusting room temperature — all from their smartphone.
Less guest questions, more five-star stays
Equip guests with detailed property and amenity information, reducing inquiries and freeing up your time to focus on delivering improved experiences.
Generate more revenue through your guest portal
Integrate to thousands of local experience providers, use our pre-built upsell templates, or create your own in minutes.
Digital guides to make guests feel like locals
Create powerful guides fully customizable to your property's surrounding: share your favorite hiking trails, top local eateries, and other best hidden gems.
With our Google maps integration, creating a complete guide takes a few minutes, not hours, and updates automatically occur behind the scenes.
Fully branded guest portal for your hospitality brand
Customize your portal with your colors, logos, branding, and social media links to let your distinctive brand take center stage. Build unlimited portals to echo the individuality of each property, or one guest portal per group of properties, fostering guest loyalty and directing traffic to your direct booking site.
Answers to your questions
House rules from your PMS auto-import, but you can modify them to match your property's specific needs.
Yes, via SuiteConnect integration, allowing guests to adjust thermostats or unlock doors through the portal.
Unlimited portals are possible with customizable brand colors, logos, and elements for each property.
Yes, custom vanity URLs and subdomains are available at no additional cost and can be set up in minutes.
Personalized portals offer self-check-in, local recommendations, and IoT controls from booking through checkout.
Yes, guest verification occurs directly within the portal before full feature access is granted.
Book a demo now and enjoy a risk-free trial.
Reach out to learn more about SuiteOp - the consolidated hospitality solution for your growing portfolio.